Our website address is: http://en.areaventi.com
We welcome you to the Areaventi site (hereinafter referred to as the “Site”), the official online store of the AREAVENTI brand.
We ask you to carefully read the terms and conditions (hereinafter, “General Conditions of Sale”), then print it a copy or save it .
Areaventi reserves the right to modify the Terms and Conditions by publishing an updated version on the Site. Your use of the Site after the publication of the changes will constitute acceptance of the same.
GENERAL CONDITIONS OF SALE
The products purchased on the Site (hereinafter ``Products``) are directly sold by Areaventi s.r.l., with registered office in via Laura Bassi Veratti n.71- 40137 Bologna, C.F. and VAT number 03865401206, SDI Code: M5UXCR1 registered in the Bologna Business Register n ° BO 552128, certified email: firstname.lastname@example.org (hereinafter the ``Seller``).
Any guidelines, rules and commercial policies that may be published or sent to the User in conjunction with the use, by the same, of a service or with the purchase of an asset, must be considered an integral part of the Terms and Conditions and concur to discipline the relationship between Areaventi and each User with reference to the use of the Site.
1.1. These General Terms and Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for the Products on the Site between the users of the same (hereinafter the “Consumer”) and the Seller.
The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller who are present on the Site through links, banners or other hypertext links. It is the consumer’s responsibility to check the conditions of sale, before placing orders and purchasing products and services from parties other than the Seller. The latter is therefore not responsible for the provision of services by third parties or for the conclusion of agreements electronically between the Consumer and third parties.
The Seller offers the Products for sale and carries out its e-commerce activity exclusively towards its end users. They are considered as “consumers”, i.e. natural persons acting for purposes not related to commercial, entrepreneurial or professional activity, possibly turning point.
1.2.The Seller therefore reserves the right not to process orders from subjects other than the “consumer” or in any case to orders that do not comply with its commercial policy.
1.3. User shall read and approve these General Conditions of Sale before sending the purchase order. Orders are not allowed in case of lack of acceptance of the General Conditions of Sale.
2.1. The language available to conclude the contract with the Seller is Italian.
2.2. Purchase requests from countries not included among those indicated will not be accepted.
2.3. The Consumer who intends to place a purchase order for one or more Products on the Site, in order to conclude the purchase contract, must fill in the order form in electronic format and send it to the Seller, electronically, following the relative instructions .
2.4. The order form contains a reference to these General Conditions of Sale, as well as a summary of the information on the essential characteristics of each Product ordered and the relative price (including all applicable taxes or duties), the means of payment accepted and the delivery methods of the purchased Products, shipping and delivery costs, the conditions for exercising the right of withdrawal and the methods and times for returning the purchased Products.
2.5. Before proceeding with the purchase of the Products, by sending the order form, the Consumer is required to carefully read the General Conditions of Sale which may also print, store or copy them for personal use.
2.6. Before proceeding with the transmission of the order form, the Consumer will be able to identify and correct any data entry errors.
2.7. The Consumer, by sending the order form, declares to have understood and accepted the content of the same, as well as the General Conditions of Sale and Use of the Site. Failure to fully accept such contents and legal notes implies the impossibility of processing order.
2.8. Product prices may be subject to updates. The Consumer is required to check the final sale price before submitting the relevant order form.
2.9. The contract is considered concluded upon receipt by the Seller, electronically, of the order form, after verifying the correctness of the data relating to the order.
2.10 The Seller reserves the right not to process purchase orders that are incomplete or incorrect, that do not give sufficient guarantees of solvency or in the event of unavailability of the Products. In these cases, the Seller will promptly and in any case within 14 days from the day following the one in which the order was sent to the Seller, to inform the Consumer by e-mail that the contract is not concluded and that the Seller has not carried out the purchase order, specifying the reasons. In the event that the Consumer has already forwarded the order form and paid the price, the Seller will refund the amount paid.
2.11. Once the contract is concluded, the Seller will take charge of the purchase order and will send the Consumer, via e-mail, a receipt of the purchase order, which will contain the information already contained in the order form (reference to the General Conditions of Sale Withdrawal, information relating to the essential characteristics of the Product and a detailed indication of the price (including all applicable taxes or duties), the means of payment and delivery costs).
2.12. The order form will be filed in the Seller’s database for the period of time necessary to process the orders and in any case in compliance with the law. The Consumer can view the orders placed by accessing his profile and consulting the appropriate section of the Site.
3.1. Only original products marked with the Areaventi brand and / or purchased directly by the Seller from its commercial partners and / or manufacturers are offered for sale on the Site.
3.2. The essential characteristics of the Products on the Site are presented within each Product sheet. However, the images and colors of the Products offered for sale may not exactly correspond to the real ones due to the Internet browser and / or monitor used.
3.3. The Seller provides on the Products the legal guarantee of conformity in accordance with the provisions of Title III of Part IV of the Legislative Decree 6 September 2005 n. 206 (so-called Consumer Code). This guarantee provides, in the case of sale to a consumer as a non-professional subject, that the Seller is liable for any lack of conformity on the products sold that occur within 2 (two) years from the delivery of the products. To take advantage of the guarantee of conformity, the Consumer, under penalty of forfeiture, must report to the Seller any defect in the Product purchased within 2 (two) months of its discovery. In the event of a lack of conformity reported within the established terms, the Consumer may ask the Seller, at his choice, to repair the good or replace it, without charge in both cases, unless the remedy requested is objectively impossible or excessively expensive compared to to the other. The Consumer may also request, at his choice, an appropriate reduction in the price or the termination of the contract in cases where the repair and replacement are impossible or excessively expensive, the Seller has not repaired or replaced the goods within a reasonable term or the replacement or repair previously carried out have caused considerable inconvenience to the Consumer. In order to take advantage of the guarantee of conformity, it is recommended to keep and show the purchase documents of the Product. For more information on the legal guarantee of conformity for consumers, please consult the Consumer Code.
4.1. The methods of payment of the price of the Products and the related shipping and delivery costs are indicated in the order form and form an integral part of these Conditions of Sale.
4.2. In the event that payment by credit card is chosen, the financial information (for example, the credit / debit card number or its expiry date) will be forwarded, via encrypted protocol, to banks or companies that provide the relative remote electronic payment services, without third parties having access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to the purchase for which they are given and to issue the related refunds in the event of any returns of the Products, following the exercise of the right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on the Site. The price for the purchase of the Products and the shipping costs, as indicated in the order form, will be charged at the time of purchase.
5.1. The shipment of the Products ordered on the Site takes place by express courier. The delivery times indicated on the “Shipping” page include working days only and do not include holidays.
5.2. The order must be made directly from the site of the country where the purchased Product will be delivered. Orders placed from the site of a country other than that of destination, or to an address not accepted by the Seller’s courier (post office boxes and post office), will be automatically canceled. cancellati.
6.1. The Consumer has the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within 14 days from the day of receipt of the Products purchased on the Site.
6.2. To exercise the right of withdrawal, the Consumer must operate as follows:
• send written and explicit communication of the decision to withdraw, providing your references (name, surname, address and e-mail address), the order and receipt dates of the Products, the order number and the related Products purchased; for this purpose, you can optionally use the withdrawal form ** referred to in Annex I of Legislative Decree 21 February 2014, n. 21 (not mandatory). The notice of withdrawal can be sent to the Seller via
• post office: via Laura Bassi Veratti n.71- 40137 Bologna, o
• e-mail: email@example.com.
• return the Products to the Seller by delivering them to the courier for shipment. If the Consumer decides to use the forwarder indicated by the Seller in the return form, the payment of the costs of returning the purchased Products will be made directly by the Seller. In this case, the Consumer will not have to bear any costs for returning the purchased Products. If, on the other hand, the Consumer decides to use a shipper other than that indicated by the Seller, the costs of returning the purchased Products will be borne by the Consumer;
• wait for confirmation of the acceptance of the return by the Seller and the consequent refund.
6.3 The right of withdrawal – in addition to compliance with the terms and methods described in the previous points – is understood to be exercised correctly if the following conditions are also fully met:
• the Products must not have been used, worn, washed or damaged, nor, in any case, must have been altered in their essential and / or qualitative characteristics;
• the Products must be returned in their original packaging;
• the identification tag of each Product must be inserted inside the package that is returned to the Seller as it is an integral part of the goods;
• the returned Products must be delivered to the shipper within 14 days from the date on which the Consumer sent the relative return form to the Seller.
6.4. The right of withdrawal cannot be exercised for:
• Products that have been made to measure or personalized, unless the Product is defective;
• Products that risk deteriorating or expiring rapidly;
• Sealed Products which are not suitable for return for hygienic reasons or related to health protection and which have been opened after delivery;
• Products that are, after delivery, inseparably mixed with other goods.
6.5. In case of exercising the right of withdrawal, it is not possible to directly replace the chosen Product with another; in order to purchase a new Product, the Consumer must place a new order distinct from the previous one.
6.6. If the methods and terms for exercising the right of withdrawal are not respected, as specified in this paragraph, the Consumer will not be entitled to a refund of the amounts already paid to the Seller; however, he may get back the Products, at his expense, in the state in which they were returned to the Seller. Otherwise, the Seller may keep the Products, in addition to the sums already paid for their purchase.
7.1. After the return of the Products, the Seller shall make the necessary checks relating to their compliance with the conditions and terms indicated in paragraph 6. In the event that the checks are concluded positively, the Seller will send the Consumer, by e-mail, the relative confirmation of acceptance of the Products thus returned and reimburses all payments received from the Consumer, including the original delivery costs. The Seller is not obliged to reimburse the additional costs of the original delivery costs, if the Consumer has expressly chosen a type of delivery other than the least expensive type of delivery offered.
7.2. Whatever the payment method used by the Consumer, the refund is activated by the Seller, after verifying the correct execution of the right of withdrawal, in the shortest possible time and in any case within fourteen (14) days from the date on which the Seller received the communication of withdrawal.
7.3. The Seller reimburses using the same payment method used by the Consumer for the initial purchase, unless the latter has expressly agreed otherwise. If there is no correspondence between the recipient of the Products indicated in the order form and whoever paid the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be performed by the Seller, in every case, towards the person who made the payment.
7.4. The value date of the re-credit is the same as the debit; consequently there will be no loss in terms of bank interest.
8.2. Furthermore, the General Conditions of Use contain important information on the processing of consumers’ personal data and the security systems adopted.
9.1. The General Conditions of Sale are governed by Italian law and in particular by the provisions of the legislative decree 6 September 2005 n. 206, containing the “Consumer Code”, with specific reference to the provisions on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.
9.2. In the event of disputes between the Seller and each Consumer, arising from the General Conditions of Sale, the Consumer will be able to access the platform for online dispute resolution provided by the European Commission through the link https://webgate.ec.europa.eu/odr.
10.1. These General Conditions of Sale may be modified, also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on the Site. Consumers are therefore invited to access the Site regularly and consult, before making any purchase, the most updated version of the General Conditions of Sale.
10.2. The General Conditions of Sale applicable to each contract concluded through the Site are those in force on the date the purchase order is sent.
11.1. The Consumer can request any information through our assistance services: contact firstname.lastname@example.org.
11.2. It is also possible to contact the Seller by e-mail at the following e-mail address: email@example.com.
– pursuant to art. 49, paragraph 1, lett. h) of the Legislative Decree 6 September 2005 n. 206 – (complete and return this form only if you wish to withdraw from the contract)
First name:___________________Street: ___________________
telephone: _____________________, fax: ___________________
email address: ______________________.
– I / we (*) hereby notify the withdrawal from my / our (*) sales contract for the following goods / services (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only if this form is notified on paper)
(*) Delete where inapplicable.